Customer Service & Equipment Inspector (Rentals)

U-Haul / Repwest Insurance; Slidell (LA); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Hiring bonus $100

Cash bonus $300 after certification

On-the-job education

Job summary

U-Haul is seeking a Customer Service Representative in Slidell, LA to be the face of our service team and help customers with rentals, equipment inspection, and safe operation. You will use U-Scan technology to manage inventory, assist with hook-ups, and educate customers on products, services, and safety protocols.

The role offers on-the-job education, potential bonus opportunities, and certification programs for propane and forklift handling.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Education

High School Diploma or Equivalent

Job description

U-Haul is seeking a Customer Service Representative in Slidell, LA to be the face of our service team and help customers with rentals, equipment inspection, and safe operation. You will use U-Scan technology to manage inventory, assist with hook-ups, and educate customers on products, services, and safety protocols.

The role offers on-the-job education, potential bonus opportunities, and certification programs for propane and forklift handling.