Customer Service Pro | Equipment Setup & Support

U-Haul International, Inc.; Missoula (MT); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health insurance & Prescription plans

Paid holidays, vacation, and sick days

Life insurance

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Discounts on Apple products, Dell… and

cell phone plans

Hotels discounts

MetLife auto and home insurance

24-hour physician available for kids

MetLaw Legal program

LifeLock Identity Theft Protection

Critical Illness/Group Accident

Job summary

U-Haul in Missoula, MT is seeking a Customer Service Representative to be the face of our service, assisting customers in-person and through our tech tools, ensuring they get the help they need on their journeys by inspecting and maintaining equipment.

You will assist customers, dispatch and return equipment using U-Scan technology, move and hook up trucks, and participate in ongoing U-Haul education through U-Haul University. We offer on-the-job education, paid interviews, and signing bonuses.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Education

High school diploma or equivalent

Job description

U-Haul in Missoula, MT is seeking a Customer Service Representative to be the face of our service, assisting customers in-person and through our tech tools, ensuring they get the help they need on their journeys by inspecting and maintaining equipment.

You will assist customers, dispatch and return equipment using U-Scan technology, move and hook up trucks, and participate in ongoing U-Haul education through U-Haul University. We offer on-the-job education, paid interviews, and signing bonuses.