Customer Service & Equipment Care Specialist

U-Haul; Columbia (PA); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Career stability

Opportunities for advancement

Health insurance & Prescription plans

Paid holidays, vacation, and sick days

Life insurance

401(k) Savings Plan

ESOP

Dental & Vision Plans

Job summary

U-Haul is seeking a Customer Service Representative in Columbia, PA to be the face of our exceptional service. You will assist customers with rentals, inspect equipment, and use U-Scan tech to manage inventories, while ensuring safety and accuracy on-site.

Join a team focused on helping customers on their journeys, with opportunities for training and growth, plus bonuses tied to performance and certification programs.

Qualifications

• Valid driver's license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Valid driver's license

Education

High school diploma or equivalent

Job description

U-Haul is seeking a Customer Service Representative in Columbia, PA to be the face of our exceptional service. You will assist customers with rentals, inspect equipment, and use U-Scan tech to manage inventories, while ensuring safety and accuracy on-site.

Join a team focused on helping customers on their journeys, with opportunities for training and growth, plus bonuses tied to performance and certification programs.