Customer Service Pro: Billing, Accounts & Support

Oregon City Garbage Company; Oregon City (OR); On-site; USD 20,664 - 28,929; Full time

Job summary

B & B Leasing Co., Inc. is seeking a Customer Service Representative to support our garbage services. The role primarily handles phone inquiries, processes service requests, and records all interactions in the company system.

The successful candidate will manage new and existing accounts, handle billing questions, and coordinate service changes while maintaining accurate customer information. A pre-employment drug screen and equal opportunity employment apply.

Qualifications

• Basic proficiency with Windows OS and office software.

Responsibilities

• Open new customer accounts and close existing ones.
• Process customer moves and service level changes.
• Handle billing inquiries and payments, including overdue accounts.
• Enter all customer service activity into the computer system.

Skills

Typing

Telephone skills

General computer skills

Tools

MS Word

MS Outlook

Job description

B & B Leasing Co., Inc. is seeking a Customer Service Representative to support our garbage services. The role primarily handles phone inquiries, processes service requests, and records all interactions in the company system.

The successful candidate will manage new and existing accounts, handle billing questions, and coordinate service changes while maintaining accurate customer information. A pre-employment drug screen and equal opportunity employment apply.