Customer Service Pro: $25-30/hr, Training & Benefits

Uline; Easton (Northampton County); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Complete health insurance coverage and

401(k) with 6% employer match (starts

Multiple bonus programs

Paid holidays and generous PTO

Tuition Assistance Program

Job summary

Uline, Pennsylvania's branch, is hiring a Customer Service Representative to handle orders, answer questions, and build strong customer relationships on-site in Allentown. You’ll work with world-class tools and receive robust training to grow professionally.

Earn $25–$30 per hour with room to advance as the company expands. Benefit from comprehensive health insurance, a 401(k) match, and ongoing development opportunities within a family-owned distributor of shipping and packaging materials.

Qualifications

• High school diploma or equivalent. Bachelor’s degree preferred.
• Excellent problem-solving, listening and communication skills.
• Prior customer service experience is a plus, but if you are eager to learn, we will train you!

Responsibilities

• Process customer orders, make product recommendations and handle account inquiries using world-class technology.
• Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.
• Build business relationships with customers over phone, email and chat.
• Understand customer needs and recommend Uline's best solutions.
• Help customers navigate Uline's website and online ordering.

Skills

Problem solving

Listening skills

Communication

Customer service

Education

High school diploma

Bachelor’s degree

Job description

Uline, Pennsylvania's branch, is hiring a Customer Service Representative to handle orders, answer questions, and build strong customer relationships on-site in Allentown. You’ll work with world-class tools and receive robust training to grow professionally.

Earn $25–$30 per hour with room to advance as the company expands. Benefit from comprehensive health insurance, a 401(k) match, and ongoing development opportunities within a family-owned distributor of shipping and packaging materials.