Customer Service & Policy Support Specialist | Growth

Dwalkerinsurance; Cincinnati (OH); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Simple IRA

Licensing paid by agency

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Job summary

An insurance agency in Cincinnati, OH is seeking a Customer Service Representative to deliver exceptional service to clients. In this role, you'll answer inquiries, assist with policy changes, and ensure an excellent customer experience. The ideal candidate should be detail-oriented, possess strong communication skills, and have a background in customer service. Competitive compensation ranges from $30,000 to $40,000 annually, along with various benefits including health insurance and paid time off.

Qualifications

• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

An insurance agency in Cincinnati, OH is seeking a Customer Service Representative to deliver exceptional service to clients. In this role, you'll answer inquiries, assist with policy changes, and ensure an excellent customer experience. The ideal candidate should be detail-oriented, possess strong communication skills, and have a background in customer service. Competitive compensation ranges from $30,000 to $40,000 annually, along with various benefits including health insurance and paid time off.