Policy Support Specialist – Growth & Benefits

Drakegood; Colorado; On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Job summary

An insurance agency in Colorado seeks a Customer Service Representative to enhance customer experiences and support agency operations. The role includes resolving inquiries, processing claims, and maintaining accurate records. Ideal candidates have strong communication skills, are detail-oriented, and possess prior customer service experience. Compensation ranges from $40,000 to $50,000 per year with opportunities for performance-based bonuses and advancement.

Qualifications

• Excellent communication and interpersonal skills are required.
• Detail-oriented approach with ability to multitask.
• Previous customer service experience is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Detail-oriented

Multitasking

Job description

An insurance agency in Colorado seeks a Customer Service Representative to enhance customer experiences and support agency operations. The role includes resolving inquiries, processing claims, and maintaining accurate records. Ideal candidates have strong communication skills, are detail-oriented, and possess prior customer service experience. Compensation ranges from $40,000 to $50,000 per year with opportunities for performance-based bonuses and advancement.