Customer Service Pharmacy Technician

SpecialtyRx; Orlando (FL); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

Job summary

SpecialtyRx, a Long-Term Care pharmacy in Orlando, FL, seeks a Pharmacy Technician to support data entry, order processing, and customer inquiries. This onsite role requires an active Florida Pharmacy Technician license and LTC experience.

You will answer phones, triage orders, clarify details, and resolve client questions while maintaining accuracy and a strong attention to detail. Evening shift: 2:30pm–11:00pm, with rotating weekends.

Qualifications

• Active FL Board of Pharmacy, Pharmacy Technician Licensed required.
• Previous experience in pharmacy.
• LTC pharmacy experience preferred.
• Knowledge of brand name and generic medications.
• Strong attention to detail and organizational skills.
• Moderate to advanced computer skills required.
• Great telephone etiquette a must.
• Frameworks / ECM knowledge a plus.
• High school diploma or equivalent.

Responsibilities

• Perform duties assigned by the Data Entry Manager.
• Answer phones and respond to orders, re-orders and general customer inquiries.
• Handle and resolve client complaints and inquiries in a timely manner
• Triage incoming faxes by facility/department and in accordance with cutoff times.
• Clarify orders as needed.

Skills

Telephone etiquette

Attention to detail

Organizational skills

Computer skills

Education

High school diploma or equivalent

Tools

Frameworks / ECM knowledge

Job description

Our Company

SpecialtyRx is a Long-Term Care pharmacy providing pharmaceutical services to long term care facilities and assisted living communities. SpecialtyRx takes pride in delivering personalized care and quality pharmacy services.

Responsibilities

• Perform duties assigned by the Data Entry Manager.
• Answer phones and respond to orders, re-orders and general customer inquiries.
• Handle and resolve client complaints and inquiries in a timely manner
• Triage incoming faxes by facility/department and in accordance with cutoff times.
• Clarify orders as needed.

Qualifications

• Active FL Board of Pharmacy, Pharmacy Technician Licensedrequired.
• Previous experience in pharmacy.
• LTC pharmacy experience preferred.
• Knowledge of brand name and generic medications.
• Strong attention to detail and organizational skills.
• Moderate to advanced computer skills required.
• Great telephone etiquette a must.
• Frameworks / ECM knowledge a plus.
• High school diploma or equivalent.

Shift

• 2:30pm-11:00pm with rotating weekends and holidays.
• Onsite.

Company Benefits

• We offer a competitive salary and benefit package.

EEO Statement

SpecialtyRx, Inc. is fully committed to employing a diverse workforce. We recruit and retain talented individuals without regard to gender, race, age, marital status, disability, veteran status, sexual orientation and gender identity or any other status protected by federal, state, or local law.

EO/Minorities/Females/Disabled/Veterans