Customer Service Pharmacy Technician

Specialtyrx; Sandy Springs (GA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive salary and benefits

Job summary

Specialty Rx, Inc. in Sandy Springs, GA is seeking a Pharmacy Technician to join our team. You will handle data entry, answer phones, process orders, and assist with customer inquiries to support our CARE culture.

The role requires an active Georgia Board of Pharmacy license, prior pharmacy experience, and strong attention to detail. The shift is 2:30pm–11:00pm onsite with rotating weekends.

Qualifications

• Active GA Board of Pharmacy, Pharmacy Technician Licensed required.
• Previous experience in pharmacy.
• LTC pharmacy experience preferred.
• Knowledge of brand name and generic medications.
• Attention to detail and organizational skills.
• Moderate to advanced computer skills required.
• Great telephone etiquette a must.
• Frameworks / ECM knowledge a plus.
• High school diploma or equivalent.

Responsibilities

• Answer phones and respond to orders, re-orders and general customer inquiries.
• Handle and resolve client complaints and inquiries in a timely manner.
• Triage incoming faxes by facility/department and in accordance with cutoff times.
• Clarify orders as needed.

Skills

Attention to detail

Phone etiquette

Organizational skills

Computer skills

Education

High school diploma

Tools

ECM knowledge

Job description

At Specialty Rx, Inc., our mission is to provide exceptional service guided by our CARE culture — Commitment, Accountability, Respect, and Excellence. The highest priority of each employee is to deliver top-quality service to our customers and colleagues, whether directly or through supporting others. This job description outlines the primary responsibilities through which employees embody our CARE values and contribute to the company’s mission of outstanding service.

Responsibilities

• Perform duties assigned by the Data Entry Manager.
• Answer phones and respond to orders, re-orders and general customer inquiries.
• Handle and resolve client complaints and inquiries in a timely manner.
• Triage incoming faxes by facility/department and in accordance with cutoff times.
• Clarify orders as needed.

Qualifications

• Active GA Board of Pharmacy, Pharmacy Technician Licensedrequired.
• Previous experience in pharmacy.
• LTC pharmacy experience preferred.
• Knowledge of brand name and generic medications.
• Strong attention to detail and organizational skills.
• Moderate to advanced computer skills required.
• Great telephone etiquette a must.
• Frameworks / ECM knowledge a plus.
• High school diploma or equivalent.

Shift

• 2:30pm-11:00pm with rotating weekends and holidays.
• Onsite.

Company Benefits

• We offer a competitive salary and benefit package.

EEO Statement, SpecialtyRx, Inc. is fully committed to employing a diverse workforce. We recruit and retain talented individuals without regard to gender, race, age, marital status, disability, veteran status, sexual orientation and gender identity or any other status protected by federal, state, or local law.

EO/Minorities/Females/Disabled/Veterans.