Customer Service Pharmacy Technician

City of Lincoln; Pensacola (FL); On-site; USD 29,000 - 38,000; Full time

Job summary

Specialty Rx, Inc. in Pensacola, FL is seeking a Data Entry / Customer Service associate to support pharmacy operations and order processing. You will answer phone calls, handle orders, and respond to inquiries while maintaining accuracy and timeliness.

The role requires a valid Florida Pharmacy Technician license, prior pharmacy experience, and strong computer skills; the shift is 2:30pm–11:00pm with rotating weekends and onsite work.

Qualifications

• Active FL Board of Pharmacy and Pharmacy Technician license are required.
• Previous experience in pharmacy.
• LTC pharmacy experience preferred.
• Knowledge of brand name and generic medications.
• Strong attention to detail and organizational skills.
• Moderate to advanced computer skills required.
• Frameworks / ECM knowledge a plus.
• High school diploma or equivalent.

Responsibilities

• Perform duties assigned by the Data Entry Manager
• Answer phones and respond to orders, re-orders and general customer inquiries
• Handle and resolve client complaints and inquiries in a timely manner
• Triage incoming faxes by facility/department and in accordance with cutoff times.
• Clarify orders as needed

Skills

Attention to detail

Computer skills

Pharmacy software knowledge

Education

High school diploma or equivalent

Job description

Contact information

• Location 33 Brent Lane,Pensacola, FL, 32503,United States
• Job Category #customerservice
• Employee Type Full Time
• Required Degree High school

Description

At Specialty Rx, Inc., our mission is to provide exceptional service guided by our CARE culture— Commitment, Accountability, Respect, and Excellence. The highest priority of each employee is to deliver top-quality service to our customers and colleagues, whether directly or through supporting others. This job description outlines the primary responsibilities through which employees embody our CARE values and contribute to the company’s mission of outstanding service

Responsibilities

• Perform duties assigned by the Data Entry Manager
• Answer phones and respond to orders, re-orders and general customer inquiries
• Handle and resolve client complaints and inquiries in a timely manner
• Triage incoming faxes by facility/department and in accordance with cutoff times.
• Clarify orders as needed

Qualifications

• Active FL Board of Pharmacy, Pharmacy Technician Licensedrequired
• Previous experience in pharmacy
• LTC pharmacy experience preferred
• Knowledge of brand name and generic medications
• Strong attention to detail and organizational skills
• Moderate to advanced computer skills required
• Frameworks / ECM knowledge a plus
• High school diploma or equivalent

Shift

• 2:30pm-11:00pm with rotating weekends and holidays.
• Onsite

Company Benefits

• We offer a competitive salary and benefit package

EEO Statement

SpecialtyRx, Inc. is fully committed to employing a diverse workforce. We recruit and retain talented individuals without regard to gender, race, age, marital status, disability, veteran status, sexual orientation and gender identity or any other status protected by federal, state, or local law.