Customer Service & Payments Specialist

MFA Oil Company; Purdy (MO); On-site; USD 30,000 - 38,000; Full time

Job summary

MFA Oil Company is looking for a Customer Service Representative I to provide a high level of service to MFA Oil customers and handle daily sales, payments, and inventory tasks. The role involves processing deposits, maintaining records, and assisting with tax exemption forms.

Ideal candidates have a high school diploma, legal authorization to work in the U.S., and strong verbal and written English skills. Some travel for training may be required and basic accounting knowledge is a plus.

Qualifications

• High school diploma or equivalent.
• Legal authorization to work in the United States.
• At least 18 years of age.
• Some travel required for training.
• Ability to exchange accurate information verbally and in written form with the customers of MFA Oil in English.
• Successful pre-employment drug screening and criminal background check.
• Basic understanding of accounting principles.
• Ability to operate a computer and other office productivity software including Microsoft Office products.

Responsibilities

• Complete daily sales and deposit reporting in an accurate and timely manner.
• Ensure daily sales and receipts are correctly listed on monthly stock sheets.
• Ensure customer payments are processed accurately and applied to the correct account.
• Assist in securing and filing tax exemption forms (FE7, MO1, etc.).
• Answer phones, greet customers, and satisfy routine requests courteously.
• Process daily correspondence from customers and the home office.

Skills

Customer service

Cash handling

Communication skills

English proficiency

Problem solving

Education

High school diploma

Tools

Microsoft Office

Job description

MFA Oil Company is looking for a Customer Service Representative I to provide a high level of service to MFA Oil customers and handle daily sales, payments, and inventory tasks. The role involves processing deposits, maintaining records, and assisting with tax exemption forms.

Ideal candidates have a high school diploma, legal authorization to work in the U.S., and strong verbal and written English skills. Some travel for training may be required and basic accounting knowledge is a plus.