Customer Service & Operations Specialist

MFA Oil Company; Beckville (MO); Vor Ort; USD 30.000 - 42.000; Vollzeit

Zusammenfassung

MFA Oil Company is looking for a Customer Service Representative I to provide superior service to MFA Oil customers and handle daily operation tasks such as recording sales, taking payments, inventory checks, and bank deposits. The role supports the manager with tax exemptions, documentation, and AR tasks while maintaining a professional customer-focused environment.

Ideal candidates have a high school diploma, basic accounting knowledge, proficiency with MS Office, and the ability to work nine

Qualifikationen

• High school diploma or equivalent.
• Legal authorization to work in the United States.
• At least 18 years of age.
• Some travel required for training.
• Ability to exchange accurate information verbally and in writing in English.
• Pre-employment drug screen and criminal background check.
• Basic understanding of accounting principles.
• Ability to operate a computer and MS Office.
• Ability to learn new concepts and use technical materials.
• Ability to perform mathematical calculations for change and reports.
• Ability to observe and inspect work environment for safety.
• Physical ability to stand/sit for up to nine hours per shift.
• Ability to lift up to 50 pounds.
• Willingness to work with hazardous materials.

Aufgaben

• Complete daily sales and deposit reporting accurately and timely.
• Ensure daily sales/receipts are listed on monthly stock sheets.
• Ensure customer payments are correctly applied to accounts.
• Handle petty cash reimbursements with proper documentation.
• Assist with securing tax exemption forms and maintain a file.
• Answer phones, greet customers, and fulfill routine requests.
• Follow MFA Oil's 'Out of Gas' procedures for calls.
• Process daily correspondence from customers and home office.
• Prepare new customer documentation including safety forms and credit app.
• Maintain up-to-date filing systems.
• Assist with accounts receivable sales/collections as directed.
• Obtain propane certification and fill propane tanks as required.
• Maintain good relationships with colleagues and customers.
• Keep work area clean and organized and follow clocking procedures.
• Communicate timely with management, employees, vendors and customers.
• Inform supervisor of issues requiring attention.
• Perform other duties as assigned.

Kenntnisse

English communication

Customer service

Time management

Jobbeschreibung

MFA Oil Company is looking for a Customer Service Representative I to provide superior service to MFA Oil customers and handle daily operation tasks such as recording sales, taking payments, inventory checks, and bank deposits. The role supports the manager with tax exemptions, documentation, and AR tasks while maintaining a professional customer-focused environment.

Ideal candidates have a high school diploma, basic accounting knowledge, proficiency with MS Office, and the ability to work nine