Customer Service & Payments Associate

CCF Family of Brands; Lewisville (TX); On-site; USD 20,664; Full time

Benefits offered by this job

Paid on-the-job training

Educational Reimbursement Program

Comprehensive medical insurance options

401(k) retirement plan with company match

Employee Assistance Program

Job summary

A leading financial services company in Lewisville, TX is seeking a Customer Service Representative to provide exceptional service and financial solutions to customers. Responsibilities include processing transactions, building customer relationships, and maintaining data integrity. This role offers a starting hourly wage of $15, extensive training, and a robust benefits package including medical coverage, 401(k) options, and paid time off. Candidates should have excellent communication skills and a high school diploma.

Qualifications

• Must be at least 18 years of age (19 in Alabama).
• Valid driver's license and auto insurance required.
• Background check required, results considered in accordance with law.

Responsibilities

• Connect with customers to cultivate lasting relationships.
• Process customer transactions with accuracy.
• Offer personalized financial services to customers.

Skills

Excellent verbal and written communication skills

Meticulous attention to detail

Proficiency in using phones and computer systems

Experience in cash handling

Bilingual (English/Spanish)

Education

High school diploma or equivalent

Tools

Point of Sale (POS) system

Microsoft Office

Job description

A leading financial services company in Lewisville, TX is seeking a Customer Service Representative to provide exceptional service and financial solutions to customers. Responsibilities include processing transactions, building customer relationships, and maintaining data integrity. This role offers a starting hourly wage of $15, extensive training, and a robust benefits package including medical coverage, 401(k) options, and paid time off. Candidates should have excellent communication skills and a high school diploma.