Customer Service & Order Specialist (In-Store)

PABCO Building Products, LLC; Idaho Falls (ID); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental coverage

Vision insurance

401(k) plan

Profit sharing

Flexible spending accounts

Paid vacation

Sick pay

Life insurance

Wellness programs

Job summary

Pacific Supply seeks an entry-level Service Representative in Idaho Falls to assist customers with orders and inquiries. Under the Branch Manager, you will input orders into the computer system and process transactions at the cash register, contributing to a smooth store operation.

This role emphasizes friendly customer service, strong communication, and reliable attendance, including rotating Saturday shifts as needed. Prior building-industry experience is a plus but not required.

Qualifications

• Minimum of 6 months experience in a customer service position.
• Excellent telephone etiquette.
• Excellent customer service skills.
• Excellent verbal and written communication skills.

Responsibilities

• Acknowledges and assists all customers in a courteous and friendly manner.
• Input orders accurately into the computer system and operate the cash register to finalize transactions.
• Shares Saturday opening of store on rotating basis.

Skills

Customer service

Telephone etiquette

Verbal communication

Written communication

Data entry

Tools

Cash register

Order processing software

Job description

Pacific Supply seeks an entry-level Service Representative in Idaho Falls to assist customers with orders and inquiries. Under the Branch Manager, you will input orders into the computer system and process transactions at the cash register, contributing to a smooth store operation.

This role emphasizes friendly customer service, strong communication, and reliable attendance, including rotating Saturday shifts as needed. Prior building-industry experience is a plus but not required.