Service Representative

Pacific Coast Supply, LLC; Nampa (ID); On-site; USD 16,531 - 20,664; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Profit sharing

Flexible spending accounts

Vacation and sick pay

Life insurance

Wellness programs

Job summary

Pacific Coast Supply, LLC is seeking entry-level Service Representatives at our Nampa/Boise area location to assist customers with orders and inquiries. Under the Branch Manager’s direction, you’ll process orders, handle transactions, and support a busy retail environment.

Ideal candidates have at least 6 months of customer service experience, strong communication skills, and a friendly, professional phone presence. We offer a robust benefits package and career growth opportunities.

Qualifications

• Minimum of 6 months experience in a customer service position.
• Excellent telephone etiquette.
• Excellent customer service skills.
• Excellent verbal and written communication skills.

Responsibilities

• Acknowledges and assists all customers in a courteous and friendly manner.
• Input orders accurately into the computer system and operate the cash register to finalize transactions.
• Shares Saturday opening of store on rotating basis.

Skills

Customer service

Telephone etiquette

Verbal communication

Written communication

Job description

City: Nampa

State: ID

Country/Region: US

Description

Company Summary

Pacific Supply is a distributor of building products with over 40 locations throughout the Western United States and has been serving the needs of the construction industry and the communities since 1953. We are looking for entry level candidates for our Service Representative position. Previous experience in the building industry is preferred but not required.

Pacific Supply recognizes that employees are their most valuable resource and an integral part of their success. Their goal is to attract and retain the highest quality candidates. Pacific Supply encourages the development of their employees and believes it is necessary for the growth and success of the company.

Job Description

Under the direction of the Branch Manager, candidates will be responsible for assisting customers with order related transactions and inquiries. Essential duties and responsibilities include but are not limited to the following:

Essential Duties And Responsibilities

• Acknowledges and assists all customers in a courteous and friendly manner.
• Input orders accurately into the computer system and operate the cash register to finalize transactions.
• Shares Saturday opening of store on rotating basis.

Job Requirements

• Minimum of 6 months experience in a customer service position.
• Excellent telephone etiquette.
• Excellent customer service skills.
• Excellent verbal and written communication skills.

Benefits

• We offer competitive compensation and a strong benefits package including medical, dental, vision, 401(k), profit sharing, flexible spending accounts, vacation and sick pay, life insurance and wellness programs.

We are an equal opportunity employer and promote a drug free workplace.

Nearest Major Market

Boise

Nearest Secondary Market

Meridian