Order Entry & Data Specialist

Trulite Glass & Aluminum Solutions; Cheswick (Allegheny County); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Benefits starting DAY ONE!

Monthly incentive bonus

Job summary

Trulite Glass & Aluminum Solutions is seeking an Order Entry Clerk to support branch operations with accurate order entry, data verification, and timely processing of customer orders. You will coordinate with customer service, project managers, and other locations to ensure orders meet customer expectations.

The role requires 1–2 years of data entry experience, manufacturing exposure preferred, and strong communication and organizational skills.

Qualifications

• 1-2 years of data entry/order entry experience and High School Diploma required or equivalent.
• Related manufacturing or glass and aluminum industry experience highly preferred.
• Must be efficient, accurate, and organized.
• Excellent written and oral communication, interpersonal, conflict management, and time management skills.
• Experienced user of Microsoft Office 365 suite.
• Listening skills and data collection with attention to detail are essential.
• Ability to calculate discounts, fractions, percentages, area circumference, and volume.
• Must pass criminal background check.

Responsibilities

• Provides order/data entry for branch operations.
• Processes and verifies input accuracy of orders from customers using internal systems.
• Initiates actions for responses to customer service requests and communicates changes to teams.
• Assists in proofreading entered orders and ensures correct information before final confirmation.
• Collaborates with customer service to meet customer expectations.
• Works with other locations to resolve problems and enhance service offerings.
• Attends regular customer service meetings and trainings.
• Supports continuous improvement programs and product training.
• Performs other duties and provides back-up support as assigned.
• Coordinates with project managers and customer service representatives.
• Operates with independence and makes decisions with minimal direction.
• Updates quote status in ERP for visibility and consistency in Sales CRM.
• Adheres to departmental KPIs.
• Maintains relationships with internal and external teams.
• Maintains Kwik Tag program to ensure documents are scanned and linked.

Skills

Data entry

Attention to detail

Communication skills

Time management

Education

High School Diploma or equivalent

Tools

Microsoft Office 365

Job description

Trulite Glass & Aluminum Solutions is seeking an Order Entry Clerk to support branch operations with accurate order entry, data verification, and timely processing of customer orders. You will coordinate with customer service, project managers, and other locations to ensure orders meet customer expectations.

The role requires 1–2 years of data entry experience, manufacturing exposure preferred, and strong communication and organizational skills.