Customer Service & Order Specialist - Growth & Mentorship

Azelis; Warwick (RI); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health care

Dental insurance

Vision insurance

Life insurance

HSA

FSA

Disability (short/long term)

401k with matching

PTO and personal days

Paid holidays

Job summary

Azelis is seeking an experienced Customer Service Representative to join our Warwick, RI team. The role focuses on timely order processing, accurate data entry, and clear communication with customers and internal teams.

Responsibilities include handling orders, shipments, sample requests, and general office duties within a collaborative environment. The ideal candidate will multi-task, organize work, and deliver excellent customer service daily.

Qualifications

• 4-year college degree preferred.
• Ability to multi-task and manage competing demands.
• Organize work to meet customer and corporate needs.
• Prioritize tasks and communicate clearly with customers.

Responsibilities

• Answer telephone and follow up as needed.
• Process orders: enter, allocate inventory, arrange shipments.
• Update customers on delivery status and PO instructions.

Skills

Multitasking

Prioritization

Organization

Communication

Teamwork

Education

Bachelors degree or equivalent

Tools

Chempax

Job description

Azelis is seeking an experienced Customer Service Representative to join our Warwick, RI team. The role focuses on timely order processing, accurate data entry, and clear communication with customers and internal teams.

Responsibilities include handling orders, shipments, sample requests, and general office duties within a collaborative environment. The ideal candidate will multi-task, organize work, and deliver excellent customer service daily.