Customer Service & Order Manager - Manufacturing

Independence Corrugated; Oak Creek (WI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Monthly bonuses

Benefits package

Career growth

Job summary

Independence Corrugated, a leading corrugated manufacturer in Oak Creek, WI, seeks a Customer Service Account Manager to act as the liaison between customers and the plant. You will receive and process orders, inform customers about prices and shipping dates, and help sustain operational flow with the team.

The ideal candidate has customer service experience in office settings, strong data entry skills, and excellent communication.

Qualifications

• Minimum 3 years of customer service experience in an office setting.
• Minimum 2 years of data entry experience.
• Proficient in Microsoft Word, Excel and Outlook.
• Exceptional written and oral communication skills.

Responsibilities

• Receive and process material orders from customers via phone, internet, or email.
• Inform customers of prices, shipping dates, delays, and needed details.
• Support plant operations by maintaining smooth order flow.

Skills

Customer service

Data entry

Communication

Time management

Teamwork

Order management

CRM

MS Word

MS Excel

MS Outlook

Education

Business/administration degree

Tools

MS Word

MS Excel

MS Outlook

Job description

Independence Corrugated, a leading corrugated manufacturer in Oak Creek, WI, seeks a Customer Service Account Manager to act as the liaison between customers and the plant. You will receive and process orders, inform customers about prices and shipping dates, and help sustain operational flow with the team.

The ideal candidate has customer service experience in office settings, strong data entry skills, and excellent communication.