Customer Service / Order Desk

Kucher Steel (1992) Inc.; Corpus Christi (TX); On-site; USD 40,000 - 50,000; Full time

Job summary

A leading pipeline manufacturing company is seeking an Inside Sales and Customer Service professional for a full-time position in Corpus Christi, Texas. The role involves managing client inquiries, generating leads, and ensuring customer satisfaction. Ideal candidates are proficient in sales with strong communication skills and some mechanical experience. This entry-level position offers opportunities for growth in the oil and gas industry.

Qualifications

• Proficiency in inside sales and lead generation.
• Experience in the pipeline industry.
• Ability to work independently and multitask.

Responsibilities

• Manage client inquiries and generate leads.
• Ensure customer satisfaction and maintain communication.
• Provide outstanding customer service.

Skills

Inside sales proficiency

Lead generation

Excellent communication skills

Customer service skills

Ability to multitask

Tools

Forklift

Band saw

Job description

Overview

Kucher Steel USA Corp. is a leading Pipeline Sleeve Manufacturer and a custom metal fabrication company, specializing in high-quality services and custom products. We have over 30 years of experience producing Type A & B repair sleeves and are expanding into Corpus Christi. We serve diverse industries such as oil and gas, forestry, mining, and construction, providing solutions for projects of all sizes. We stock raw plate steel in a wide variety of materials up to 8 inches thick.

Role Description

This is a full-time, on-site role located in Corpus Christi, Texas. As an Inside Sales and Customer Service professional, you will manage client inquiries, generate leads, and support sales efforts. Your responsibilities include ensuring customer satisfaction, maintaining effective communication with clients, delivering outstanding customer service, inventory control, modifications of pipeline sleeves, loading and unloading of trucks, and handling administrative tasks related to sales and client management.

Responsibilities

• Manage client inquiries and generate leads to support sales efforts.
• Ensure customer satisfaction and maintain effective communication with clients.
• Provide outstanding customer service and support inventory control.
• Perform modifications of pipeline sleeves as needed, and assist with loading and unloading of trucks.
• Handle administrative tasks related to sales and client management.

Qualifications

• Proficiency in inside sales and lead generation to drive business growth.
• Experience in the pipeline industry.
• Ability to work independently and multitask; strong prioritization and teamwork.
• Excellent verbal and written communication skills.
• Strong customer service skills and a focus on customer satisfaction.
• Ability to operate forklift, band saw and other tools as required (where legally permitted).
• Experience in metal fabrication, manufacturing, or a related industry is an asset.

Employment details

• Employment type: Full-time
• Seniority level: Entry level
• Industries: Oil and Gas