Customer Service & Operations Support Specialist

Crash Champions; Seattle (WA); On-site; USD 28,598 - 34,440; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Group Life Insurance

Disability Insurance

401k Retirement Plan with match

Referral Bonus (“Cash From Crash”)

5 Paid Holidays

Job summary

Crash Champions is seeking a Service Coordinator in Seattle to greet customers, manage calls and walk-ins, and support front desk operations. The role emphasizes professionalism, organization, and a welcoming environment.

You will provide clerical and administrative support to General Managers and Service Advisors, manage receivables and data entry, and help balance month-end statements. A customer-focused mindset is essential.

Qualifications

• Interpersonal and customer service skills.
• Analytical and problem-solving skills.
• Multitasking and organizational skills.
• Ability to answer a high volume of calls and/or emails daily.
• Attentiveness and patience.

Responsibilities

• Greet and assist customers promptly and professionally.
• Maintain a clean workspace as first point of contact.
• Manage incoming calls, walk-in business, and written correspondence.
• Provide clerical and administrative support to the General Managers and Service Advisors.
• Handle receivables, payables, entry of information into the accounting system and various spreadsheets.
• Perform other related duties as assigned.

Skills

Interpersonal skills

Customer service

Analytical thinking

Multitasking

Attention to detail

Job description

Crash Champions is seeking a Service Coordinator in Seattle to greet customers, manage calls and walk-ins, and support front desk operations. The role emphasizes professionalism, organization, and a welcoming environment.

You will provide clerical and administrative support to General Managers and Service Advisors, manage receivables and data entry, and help balance month-end statements. A customer-focused mindset is essential.