Customer Service & Operations Specialist

Teledyne Technologies Incorporated; Town of Texas (WI); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Supportive team environment

Cross-functional exposure

Impactful role on customer success

Job summary

Teledyne Technologies Incorporated is seeking an organized Customer Service Support professional for a Dallas, TX onsite role. This temp-to-hire position supports sales and customer service by handling inquiries, orders, and cross-department coordination.

You will manage PO data, track shipments, and maintain customer records while collaborating with Planning, Shipping, Contracts, and Finance to ensure timely delivery and high customer satisfaction.

Qualifications

• Strong attention to detail and ability to manage multiple priorities.
• Excellent written and verbal communication skills.
• Experience with Microsoft Word, Excel, and PowerPoint.
• Familiarity with customer databases (Salesforce preferred).
• Experience with enterprise resource planning systems (IFS preferred).
• 1-3 years in a similar administrative or customer service role for a manufacturing company.
• High school diploma or GED; associate degree is a plus.
• Must be a U.S. person under ITAR regulations.

Responsibilities

• Provide administrative support for Marine Interconnect product lines and respond to inquiries via email and phone.
• Process purchase orders and enter data into internal systems.
• Track and report on order status, including shipping dates and delays.
• Communicate proactively with customers to provide updates and resolve issues.
• Coordinate with departments such as Planning, Shipping, Contracts, and Finance to ensure timely delivery.
• Assist with resolving scheduling, shipping, and invoicing challenges.
• Review customer terms and conditions with Contracts and follow up as needed.
• Perform clerical tasks including filing, data entry, and logging quote requests.
• Screen customers using online tools and maintain records in customer portals.

Skills

Attention to detail

Communication skills

MS Office

Salesforce

IFS

Administrative experience

U.S. person per ITAR

Education

High school diploma or GED

Associate degree (plus)

Tools

Salesforce

IFS

Job description

Teledyne Technologies Incorporated is seeking an organized Customer Service Support professional for a Dallas, TX onsite role. This temp-to-hire position supports sales and customer service by handling inquiries, orders, and cross-department coordination.

You will manage PO data, track shipments, and maintain customer records while collaborating with Planning, Shipping, Contracts, and Finance to ensure timely delivery and high customer satisfaction.