Customer Service & Operations Coordinator

Hamilton Medical; Reno (NV); On-site; USD 63,370,000 - 68,880,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Tuition reimbursement

Job summary

Hamilton Medical is seeking a Customer Service Coordinator to support multiple departments, including customer service, warehousing, and purchasing. Responsibilities include handling calls, processing orders and invoices, updating CRM/ERP systems, and ensuring accuracy of shipping details and documentation.

The role emphasizes cross-functional collaboration, strong communication, and attention to detail within a stable medical equipment environment.

Qualifications

• Strong communication skills, both verbal and written.
• Ability to work in a team and independently.
• Attention to detail and accurate documentation.

Responsibilities

• Answer incoming calls in a friendly, professional manner and direct calls as needed.
• Process customer purchase orders, release to warehouse, and issue confirmations.
• Verify shipping addresses and pricing; contact customers about discrepancies as needed.

Skills

Strong communication

Teamwork

Attention to detail

Customer service

Problem solving

Education

High School diploma

Associate's degree (preferred)

Tools

Word

Excel

CRM

ERP

Job description

Hamilton Medical is seeking a Customer Service Coordinator to support multiple departments, including customer service, warehousing, and purchasing. Responsibilities include handling calls, processing orders and invoices, updating CRM/ERP systems, and ensuring accuracy of shipping details and documentation.

The role emphasizes cross-functional collaboration, strong communication, and attention to detail within a stable medical equipment environment.