Customer Service Officer

The Evercrest Corp; Las Vegas (NV); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Training and ongoing support

Welcoming and collaborative team

Opportunities for professional growth

Career advancement potential

Compensation based on position and经验

Job summary

The Evercrest Corp is seeking a Customer Service Officer in Las Vegas to deliver outstanding service and nurture positive customer relationships. You will listen to customer needs, provide clear information about products and procedures, and propose helpful solutions in a supportive, growth-oriented environment.

Training and ongoing support are provided, along with opportunities for professional development and advancement.

Qualifications

• Previous customer service experience is an advantage but not required.
• Ability to adapt to changing priorities in a fast-paced environment.

Responsibilities

• Assist customers with questions, requests, and service-related concerns.
• Provide clear and accurate information about company products, services, and procedures.
• Listen actively to understand customer needs and recommend appropriate solutions.
• Help resolve service issues while following established company guidelines.
• Maintain accurate records of customer interactions when required.
• Collaborate with colleagues to improve service quality and customer satisfaction.

Skills

Verbal communication

Interpersonal skills

Listening

Problem-solving

Attention to detail

Organization

Dependability

Job description

About Us

We create physical marketing systems that move from idea to street, venue, retail floor and event space.

About the Role

We are looking for a professional and customer-oriented Customer Service Officer to help deliver excellent service and maintain positive customer relationships. This role is ideal for someone who enjoys listening to people, understanding their needs, and providing helpful solutions. We offer training and a supportive environment where you can strengthen your skills and develop professionally.

Responsibilities

• Assist customers with questions, requests, and service-related concerns.
• Provide clear and accurate information about company products, services, and procedures.
• Listen actively to understand customer needs and recommend appropriate solutions.
• Help resolve service issues while following established company guidelines.
• Maintain accurate records of customer interactions when required.
• Collaborate with colleagues to improve service quality and customer satisfaction.

What We Offer

• Training and ongoing support.
• A welcoming and collaborative team environment.
• Opportunities to develop customer service and problem-solving skills.
• Professional growth and potential career advancement.
• Compensation based on the position and experience.
• Strong verbal communication and interpersonal skills.
• Professional, approachable, and service-oriented attitude.
• Good listening and problem-solving abilities.
• Attention to detail and effective organizational skills.
• Ability to adapt to changing priorities in a fast-paced environment.
• Dependability and willingness to learn.
• Previous customer service experience is an advantage but not required.