Customer Service Monitor Tech at Global Channel Management, Inc. Everett, WA

kozmetickesluzby.vecnakraska.sk - Jobboard; Everett (WA); On-site; USD 23,866 - 33,992; Full time

Job summary

Global Channel Management, Inc. is seeking a Customer Service Monitor Tech in Everett, WA. The role requires 1 year of customer service experience and technical aptitude with various software applications.

The role involves assisting instructors, maintaining testing areas, and requires strong customer service and communication skills. The position is full-time, offering $21.00 per hour, with a flexible work schedule to support all Puget Sound locations.

Qualifications

• 1 year customer service experience required.
• Ability to work independently or as a team.
• Willingness to support flexible schedules 24/7.

Responsibilities

• Assist instructors in classes and help students with computers.
• Facilitate electronic testing sessions at client sites.
• Maintain assigned testing area schedules and communications.

Skills

Technical aptitude with PC

Strong interpersonal skills

Strong customer service skills

Tools

Microsoft Excel

Aerospace Production Certification

Job description

Customer Service Monitor Tech job at Global Channel Management, Inc., Everett, WA.

Customer Service Monitor Tech needs 1 year customer service experience.

Requirements

• Technical aptitude with PC, able to help login and navigate through a variety of software applications, including Microsoft Excel.
• Aerospace Production Certification Proctor
• Strong interpersonal, communication, and organizational skills.
• Ability to work independently or as a team.
• Strong customer service skills.
• MUST be open to a flexible work schedule (support clients 24/7) and willing/able to support all Puget Sound locations: Everett, Seattle and Renton.

Duties

• Assist instructors in classes, hand out papers, help students with computers and safety in the lab hire.
• Work as part of the Instructor Resource Management team to facilitate electronic testing sessions at client sites.
• Adaptability and responsiveness to client requirements and requests for assistance.
• Maintain assigned testing areas schedules, equipment, communications and risks/constraints.

Employment Type: Full-Time

Salary: $21.00 per Hour