Customer Service, Medical Receptionist, Remote-USA

Sutter Health; West Valley (NY); Remote; USD 10,000 - 60,000; Full time

Job summary

A leading healthcare organization is seeking a Customer Service Medical Receptionist to provide remote support. This role involves responding to patient inquiries and maintaining compliance with privacy regulations while ensuring high-quality service delivery. Ideal candidates will have a strong background in customer service, be proficient in Microsoft Office, and possess excellent communication skills.

Benefits

Comprehensive benefits package

Opportunity for career advancement

Supportive team environment

Work from home flexibility

Qualifications

• Minimum 1 year experience in customer service or related field.
• Ability to work independently and in a team.
• Proficiency with computer programs and communication skills.

Responsibilities

• Receive and respond to inquiries from patients via phone and email.
• Establish collaborative relationships to enhance service delivery.
• Adhere to regulations to ensure information privacy.

Skills

Communication

Time Management

Organizational Skills

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Customer Service, Medical Receptionist, Remote-USA

Employer Industry: Healthcare Services

Why consider this job opportunity:
- Salary up to $26.86/hour in A-states
- Opportunity for career advancement and growth within the organization
- Work from home flexibility with required internet speeds
- Comprehensive benefits package available
- Supportive team environment focused on continuous improvement
- Chance to make a positive impact on customer satisfaction and service delivery

What to Expect (Job Responsibilities):
- Receive and respond to inquiries and service requests from patients and other stakeholders via phone, email, and web portal
- Establish and maintain collaborative relationships with customers to enhance service delivery
- Adhere to local, state, and federal regulations to ensure the privacy and safety of information
- Collaborate with team members to support service delivery objectives
- Operate office equipment and manage multiple tasks in a dynamic environment

What is Required (Qualifications):
- High School Diploma or General Education Diploma (GED)
- Minimum of 1 year of experience in Human Resources, Payroll, Accounts Payable, Supply Chain, call center, or related customer service experience
- Proficiency with computer programs such as Microsoft Office and electronic mail
- Strong written and verbal communication skills to convey sensitive information clearly
- Ability to work independently and as part of a team while maintaining confidentiality

How to Stand Out (Preferred Qualifications):
- 1 year of experience in the medical and healthcare field
- Familiarity with processes in Human Resources, Payroll, Accounts Payable, Supply Chain, or Revenue Cycle Customer Billing
- Time management and organizational skills to prioritize assignments effectively
- Experience in a customer service role in healthcare or related sectors
- Ability to build collaborative relationships with healthcare providers

#HealthcareServices #CustomerService #RemoteWork #CareerOpportunity #BenefitsPackage

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

About the company

Sutter Health is a not-for-profit integrated health delivery system headquartered in Sacramento, California.

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