Customer Service Manager - State Farm Agent Team Member

Tingley Ins and Fin Svcs Inc; Robinson (IL); On-site; USD 35,000 - 65,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

State Farm Agent Team Member in Robinson, IL is seeking a Customer Service Manager to help build and maintain relationships while promoting auto, home and life insurance products. This full-time role offers an opportunity to learn and grow within a State Farm office.

You will work with the agent to set marketing goals, educate customers using a needs-based review process, develop leads, schedule appointments, and present suitable products and services while pursuing required licenses.

Qualifications

• Excellent interpersonal skills required.
• Strong written and verbal communication skills.
• Enthusiastic about insurance and financial products for managing risks.
• Self-motivated and goal driven.
• Detail oriented and organized.
• Ability to present to potential customers.

Responsibilities

• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Work with the agent to establish and meet marketing goals.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Skills

Interpersonal skills

Communication skills

Self-motivated

Detail oriented

Presentation skills

P&C license

Life & Health license

Series 6/63

Job description

Customer Service Manager - State Farm Agent Team Member

Full Time in Robinson - IL

Benefits

• 401(k)


• Bonus based on performance


• Competitive salary


• Flexible schedule


• Opportunity for advancement


• Paid time off


• Training & development

Position Overview

Do you have aspirations to run your own business? If so, you may want to consider working in the office of TJ Tingley - State Farm Agent. As a member of our agency team, you have an opportunity to experience first‑hand what it takes to be a State Farm Agent. You will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance. This position will allow you to experience working in an agent's office and to explore the opportunity to become a State Farm agent yourself.

Responsibilities

• Use a customer-focused, needs-based review process to educate customers about insurance options.


• Work with the agent to establish and meet marketing goals.


• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Requirements

• Excellent interpersonal skills


• Excellent communication skills - written, verbal and listening


• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams


• Self‑motivated


• Detail oriented


• Ability to make presentations to potential customers


• Property and Casualty license (must be able to obtain)


• Life and Health license (must be able to obtain)


• Series 6 and 63 (must be able to obtain)

Employment Type

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation $35,000.00 - $65,000.00 per year

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