CUSTOMER SERVICE MANAGER - STATE FARM AGENT TEAM MEMBER

Mia Ingram Agency, State Farm; New Orleans (LA); On-site; USD 30,000 - 60,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Growth potential

Job summary

Mia Delouise - State Farm Agent in New Orleans, LA is seeking an outgoing, career-oriented professional to join their team. You will build and develop customer relationships to promote State Farm auto, home and life insurance products.

Responsibilities include establishing relationships, delivering prompt service, and educating customers on insurance options, with compensation including salary plus commission/bonus and benefits.

Qualifications

• Excellent communication skills - written, verbal and listening.
• Dedicated to customer service.
• Property and Casualty license (must have currently).
• Life and Health license (must be able to obtain).

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service across inquiries, policy changes, and billing clarification.
• Educate customers about insurance options using a needs-based review process.

Skills

Excellent communication

Customer service mindset

Sales/upsell skills

Relationship building

Job description

Position Overview

State Farm Insurance Agent located in New Orleans, LA is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Mia Delouise - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

As an Agent Team Member, you will receive...

• Salary plus commission/bonus
• Health benefits
• Paid time off (vacation and personal/sick days)
• Valuable experience
• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent communication skills - written, verbal and listening
• Dedicated to customer service
• Property and Casualty license (must have currently)
• Life and Health license (must be able to obtain)

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation $30,000 - $60,000