Customer Service Manager - State Farm Agent Team Member

Annamjones; Baton Rouge (LA); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Growth potential/Opportunity for advancement

Paid time off

Health benefits

Hourly pay plus commission/bonus

Valuable career-building experience

Job summary

A local insurance agency in Baton Rouge is seeking a Customer Service Manager to enhance client experience and support community needs. Ideal candidates should possess exceptional customer service skills and communication abilities. This role offers career growth, paid time off, and compensation of $32,000 - $45,000 annually. Join our team to build valuable career experience!

Qualifications

• Excellent communication skills to assist customers and coordinate with other agency team members.
• Able to effectively relate to a customer, answer their questions, and anticipate their needs.
• Proactive in problem-solving.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service.
• Educate customers about insurance options.

Skills

Customer service dedication

Effective communication

Problem-solving

Job description

Full Time in Baton Rouge, LA

Customer Service Manager - State Farm Agent Team Member

Role Description

As a Customer Service Manager - State Farm Agent Team Member with Anna Jones - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

Qualifications

• Dedicated to customer service
• Able to effectively relate to a customer, answer their questions, and anticipate their needs.
• Excellent communication skills to assist customers and coordinate with other agency team members
• Proactive in problem-solving

Benefits

• Growth potential/Opportunity for advancement within my office
• Paid time off (vacation and personal/sick days)
• Valuable career-building experience
• Hourly pay plus commission/bonus
• Health benefits

Compensation $32,000.00 - $45,000.00 per year

Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employmentdecisions regarding their employees.