Customer Service Manager - State Farm Agent Team Member

Krysjacobs; Illinois; On-site; USD 45,000 - 60,000; Full time

Job summary

A leading insurance agency is seeking a Customer Service Manager for their Belleville, IL location. This role involves managing office operations, overseeing staff, and ensuring efficient work processes. Candidates should bring strong leadership skills and a commitment to excellent customer service. Opportunities for training and advancement are included, aiming to cultivate a productive workplace environment.

Benefits

Simple IRA

Health reimbursement

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Qualifications

• Proven experience in office management or administrative roles.
• Strong leadership and team management skills.
• Proficiency in office software and management tools.

Responsibilities

• Oversee the daily operations of the office.
• Manage office staff and delegate tasks.
• Implement and enforce office policies and procedures.

Skills

Leadership

Organizational Skills

Multitasking

Communication

Tools

Office Software

Job description

Full Time in Belleville, IL

• Simple IRA
• Bonus based on performance
• Opportunity for advancement
• Paid time off

ROLE DESCRIPTIONKrys Jacobs - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our clients. We are currently seeking a dynamic individual to join our team as a Customer Service Manager - State Farm Agent Team Member.Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.Upon hire, licensing will be required. We anticipate a few months of initial training to build credibility and knowledge before fully stepping into the management role.RESPONSIBILITIES

• Oversee the daily operations of the office.
• Manage office staff and delegate tasks.
• Ensure a smooth workflow and efficient use of resources.
• Handle administrative tasks such as scheduling and correspondence.
• Maintain office supplies and equipment.
• Implement and enforce office policies and procedures.
• Coordinate with other departments to support agency operations.

QUALIFICATIONS

• Proven experience in office management or administrative roles.
• Strong leadership and team management skills.
• Excellent organizational and multitasking abilities.
• Proficiency in office software and management tools.
• Strong communication and interpersonal skills.

Compensation $45,000.00 - $60,000.00 per year

Customer Service Manager - State Farm Agent Team Member

Full Time in Belleville, IL

Responsive recruiter Benefits

• Simple IRA
• Health reimbursement
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTIONKrys Jacobs - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our clients. We are currently seeking a dynamic individual to join our team as a Customer Service Manager - State Farm Agent Team Member.Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.Upon hire, licensing will be required. We anticipate a few months of initial training to build credibility and knowledge before fully stepping into the management role.RESPONSIBILITIES

• Oversee the daily operations of the office.
• Manage office staff and delegate tasks.
• Ensure a smooth workflow and efficient use of resources.
• Handle administrative tasks such as scheduling and correspondence.
• Maintain office supplies and equipment.
• Implement and enforce office policies and procedures.
• Coordinate with other departments to support agency operations.

QUALIFICATIONS

• Proven experience in office management or administrative roles.
• Strong leadership and team management skills.
• Excellent organizational and multitasking abilities.
• Proficiency in office software and management tools.
• Strong communication and interpersonal skills.

Compensation $45,000.00 - $60,000.00 per year Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employmentdecisions regarding their employees.

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