Office Manager - State Farm Agent Team Member

Nicole Page - State Farm Agent; Chicago (IL); On-site; USD 52,000 - 65,000; Full time

Benefits offered by this job

Paid time off (vacation and personal/s

Job summary

State Farm agent in Chicago is seeking an Office Manager to join the team. This role focuses on value-based conversations and delivering a remarkable customer experience while supporting business growth in a fast-paced environment.

Responsibilities include providing prompt, accurate customer service on insurance availability, coverages, policy changes, and billing; educating customers about options; and maintaining a strong work ethic. The agency also notes Spanish as an additional language.

Qualifications

• Interest in marketing products and services based on customer needs.
• Excellent interpersonal skills.
• People-oriented, detail oriented and able to multi-task.

Responsibilities

• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Maintain a strong work ethic with a total commitment to success each and every day.

Skills

Customer service

Interpersonal skills

Multi-tasking

Detail oriented

Job description

Full Time Chicago - IL

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Office Manager - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive...

• Paid time off (vacation and personal/sick days)

Requirements

• Interest in marketing products and services based on customer needs
• Excellent interpersonal skills
• People-oriented
• Detail oriented
• Ability to multi-task

This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Are You Driven & Ambitious?

We are a very busy office and are looking for our next great team member. Our team works hard to reach our goals together as a team and have fun while we are doing it! We want to work alongside those who are equally committed to excellence and personal achievement. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.

About Our Agency

• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
• Our office is located in Old Irving .
• Additional languages spoken: Spanish

We look forward to speaking with you!

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

This position may require you to work certain evenings (for marketing/events) and/or Saturdays. Can you work this schedule? *

Our employment process requires an in-depth background investigation verifying clear criminal history. Are you willing to proceed with this application? *

Make a difference in your community every day

Gain confidence and grow your career

Earn benefits and rewards that are second to none