Customer Service Manager - State Farm Agent Team Member

Phillippool; Arkansas; On-site; USD 30,000 - 100,000; Full time

Job summary

A successful State Farm Agent in Fayetteville, AR is looking for an Assistant Office Manager. This role involves building customer relationships, providing exceptional service, and contributing to the team's success. Ideal candidates are self-motivated and detail-oriented, with a passion for helping others. The position offers excellent income potential and growth opportunities.

Benefits

401K

Salary plus commission/bonus

Paid time off

Flexible hours

Qualifications

• Must be able to obtain Property and Casualty license.
• Must be able to obtain Life and Health license.

Responsibilities

• Establish customer relationships and follow up with customers.
• Provide prompt, accurate, and friendly customer service.
• Educate customers about insurance options.

Skills

Communication

Organizational skills

Customer service

Problem solving

Teamwork

Education

Property and Casualty license

Life and Health license

Job description

Full Time in Fayetteville, AR

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Assistant Office Manager - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive...

• 401K
• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Flexible hours

Requirements

• Excellent communication skills - written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• People-oriented
• Organizational skills
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Pride in getting work done accurately and timely
• Ability to work in a team environment
• Ability to multi-task
• Ability to effectively relate to a customer
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)
• Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation: $30,000 - $100,000

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