Customer Service Manager - Lead & Grow with Signing Bonus

Andrew Sayer - State Farm Agent; Anchorage (AK); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Paid time off

Signing bonus

Job summary

Andrew Sayer State Farm is seeking a Customer Service Manager to lead the agency's front-line team and ensure exceptional service delivery in the Anchorage area. You will coordinate daily operations, mentor staff, and drive initiatives to improve customer satisfaction.

You will work closely with other agency team members to align service standards with community needs, while pursuing internal growth opportunities for motivated, sales-minded candidates.

Qualifications

• A good work ethic and positive attitude.
• Leadership and organizational skills.
• Communication and problem-solving abilities.

Responsibilities

• Oversee the customer service team and daily operations.
• Develop and implement customer service policies and procedures.
• Handle escalated customer complaints and issues.

Skills

Work ethic

Leadership

Communication

Problem-solving

Job description

Andrew Sayer State Farm is seeking a Customer Service Manager to lead the agency's front-line team and ensure exceptional service delivery in the Anchorage area. You will coordinate daily operations, mentor staff, and drive initiatives to improve customer satisfaction.

You will work closely with other agency team members to align service standards with community needs, while pursuing internal growth opportunities for motivated, sales-minded candidates.