Customer Service Manager: Lead & Delight Customers

View Cleaners; Irvine (CA); On-site; USD 50,000 - 70,000; Full time

Job summary

View Cleaners in Irvine seeks a passionate Customer Service Manager to elevate the customer service experience. You will lead a team of representatives, ensuring all visits reflect our high standards of service and community spirit.

The ideal candidate has proven experience in customer service, strong leadership abilities, and exceptional communication skills. Join our family-owned business where your talents can shine, and help exceed customer expectations.

Qualifications

• Proven experience in a customer service role, preferably in retail or hospitality.
• Strong leadership skills with the ability to inspire and motivate a team.
• Exceptional communication and interpersonal skills.

Responsibilities

• Lead and mentor a team of customer service representatives to achieve superior service quality.
• Oversee customer service operations to ensure seamless and efficient service delivery.
• Handle and resolve customer complaints with professionalism and care.

Skills

Leadership

Communication

Problem-solving

Interpersonal skills

Job description

View Cleaners in Irvine seeks a passionate Customer Service Manager to elevate the customer service experience. You will lead a team of representatives, ensuring all visits reflect our high standards of service and community spirit.

The ideal candidate has proven experience in customer service, strong leadership abilities, and exceptional communication skills. Join our family-owned business where your talents can shine, and help exceed customer expectations.