Customer Service Manager — Drive Excellence & Collaboration

Get It Recruit - Transportation; Canonsburg (Washington County); Remote; USD 25,000 - 33,000; Full time

Benefits offered by this job

Stable Schedule

Competitive Pay

Work-Life Balance

Job summary

A leading recruitment firm is seeking a Customer Service Manager in Canonsburg, PA. You'll be the main contact for customer inquiries and assist in resolving issues alongside teams in sales and logistics. Ideal candidates have a Bachelor’s degree and over 3 years of experience in customer service, with strong communication and analytical skills. The role offers competitive pay up to $24.00/hour and a Monday to Friday schedule.

Qualifications

• 3+ years of experience in customer service, preferably in the consumer products industry.
• Strong problem-solving skills and ability to work independently.
• High attention to detail and ability to manage multiple tasks simultaneously.

Responsibilities

• Serve as the primary point of contact for all customer service inquiries.
• Collaborate with sales, logistics, and supply chain teams to resolve order-related issues.
• Track customer orders, returns, and complaints, ensuring timely resolution.

Skills

Problem-Solving Skills

Communication Skills

Analytical Skills

Teamwork Skills

Education

Bachelor's degree in business administration or related field

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

QuickBooks

Job description

A leading recruitment firm is seeking a Customer Service Manager in Canonsburg, PA. You'll be the main contact for customer inquiries and assist in resolving issues alongside teams in sales and logistics. Ideal candidates have a Bachelor’s degree and over 3 years of experience in customer service, with strong communication and analytical skills. The role offers competitive pay up to $24.00/hour and a Monday to Friday schedule.