Customer Service Specialist

Arias Agency; Canonsburg (Washington County); On-site; USD 45,000 - 86,400; Full time

Benefits offered by this job

Health and Life insurance

Opportunities for fast career growth

Job summary

Arias Agency is expanding its Canonsburg office and is seeking multiple Customer Service Advisor Specialists. This full-time role includes ensuring exceptional client service and managing inbound and outbound communications.

The ideal candidate should possess excellent communication skills and a problem-solving mindset. Additional benefits include health insurance and potential for career growth.

This position provides a competitive salary range of $45,000 to $86,400 annually, according to responsibilities.

Qualifications

• Previous customer service or industry experience is a plus.
• Outgoing, engaging personality and ability to connect with people.

Responsibilities

• Ensure high service and satisfaction levels.
• Handle inbound and outbound calls.
• Schedule appointments and review client policies.

Skills

Excellent communication skills

Problem solving skills

Efficient organizational skills

Great leadership ability

Outgoing personality

Job description

Job Description

Our growing office for labor union benefits is looking to add multiple Customer Service Advisor positions to our Canonsburg office location. The Customer Service Advisor Specialist is responsible for ensuring a high level of service and satisfaction while matching client needs to products and services.

Daily tasks include inbound/outbound calls, scheduling new appointments, client policy reviews, data entry, and servicing requested benefits. This is a full time position with great weekly hours.

Qualifications

• Previous customer service or industry experience (Not required but a plus)
• Excellent communication skills
• Great leadership ability
• Problem solving skills
• Efficient organizational skills
• Outgoing, engaging personality and ability to quickly connect with people and be interested in their situations

Additional Information

Job Snapshot: Average Pay $45,000.00 - $86,400.00 /Year. Other Pay Dependent on Position. Employment Type: Full-Time. Job Type: Management.

• Health and Life insurance provided
• Opportunities for fast career growth

Retail, Customer Service Education Not Specified. Experience Not Specified. Manages Others Not Specified. Industry: Consulting, Retail, Security. Required Travel Not Specified. All your information will be kept confidential according to EEO guidelines.