Customer Service Manager

Energy Innovation Corp; Palmdale (CA); Remote; USD 105,000 - 159,000; Full time

Job summary

DataSync Corp in Palmdale, CA is seeking a Customer Service Manager who blends inbound call handling with a sharp sales mindset to drive growth. You will lead follow-ups, nurture leads, and coordinate partnerships to close deals from a customer-first position.

The role emphasizes proactive communication, flexibility to work from home when needed, and the ability to manage events and lead routing to accelerate opportunities in the Palmdale market.

Qualifications

• Proven aptitude for inbound call handling.
• Willingness to commute to Palmdale, CA or work flexibly.
• Strong written and verbal communication under scrutiny.
• Experience aligning customer service with sales goals.

Responsibilities

• Write follow-ups that get answered, not ignored.
• Nurture slow sales marketing leads until timing flips in our favor.
• Manage event sponsorships and lead-capture programs across Palmdale, CA.
• Sharpen the Customer Service Manager value prop for each vertical we touch.
• Read intent data and route the Palmdale hot leads first.
• Find the bias-to-action hook that makes Palmdale, CA prospects lean in.
• Hunt for partnership angles no one in Palmdale, CA has tried.
• Pull the spirited-and-grounded case study that closes a stalled Palmdale deal.

Skills

Inbound call handling

Flexibility

Commute to Palmdale

Written communication

Verbal communication

Sales mindset

Job description

The Customer Service Manager role at DataSync Corp sits where Inbound Call Handling meets Work Ethic, and the candidate who blends both writes their own ceiling. You won't find a tighter fit if you've got 7 years, want $105,000 - $159,000, and crave a sales marketing team that lets you lead.

Key Responsibilities

• Write follow-ups that get answered, not the ones that get ignored
• Nurture the slow sales marketing leads until timing flips in our favor
• Manage event sponsorships and lead-capture programs across Palmdale, CA
• Sharpen the Customer Service Manager value prop for each vertical we touch
• Read intent data and route the Palmdale hot leads first
• Find the bias-to-action hook that makes Palmdale, CA prospects lean in
• Hunt for partnership angles no one in Palmdale, CA has tried
• Pull the spirited-and-grounded case study that closes a stalled Palmdale deal

What You'll Bring

• Proven aptitude for Inbound Call Handling, ideally near Palmdale, CA
• Flexibility to adapt your approach as business needs evolve
• Willingness to commute to Palmdale, CA or work flexibly as needed
• Demonstrated knack for making the nimble feel manageable
• Comfort steering sales marketing conversations toward a decision
• Sharp written and verbal communication, tested under scrutiny

Founded in Palmdale, CA during a downturn, DataSync Corp grew unhurried and lean while flashier sales marketing rivals burned out. We onboard you to the sales marketing mission first and the Empathy tooling second, in that order.

Pay is $105,000 - $159,000, growth is structured, mentorship is personal, and the flexible remote schedule is non-negotiable in your favor.

This posting reflects an open need we are working to close this quarter.