Customer Service Management Trainee

Uline; Racine (WI); On-site; USD 10,000 - 60,000; Full time

Job summary

Uline is seeking a Customer Service Management Trainee for their state-of-the-art call center. In this full-time, on-site position, you'll gain essential skills and lead a team to deliver exceptional customer service. This role offers competitive pay, great benefits, and opportunities for career growth.

Benefits

Complete health insurance coverage

401(k) with 6% employer match

Paid holidays and generous PTO

Tuition Assistance Program

On-site fitness center

Affordable daily meal options

Qualifications

• Strong track record in customer service.
• Prior leadership or management experience is a plus.

Responsibilities

• Master all aspects of customer service management through training.
• Manage and develop a team of customer service representatives.
• Review department procedures for improvement.

Skills

Customer-focused service

Teamwork

Attention to detail

Job description

Pay from $25 to $30 per hour with significant growth and earning potential!

A new career opportunity is calling! Are you an emerging customer service leader? Join Uline as a Customer Service Management Trainee to gain on-the-job skills at our state-of-the-art call center and empower our reps to deliver legendary customer service. Don’t put your career on hold - apply for this unique opportunity now!

Better together! This position is on-site, and we are looking for people who share our passion.

Full-Time Hours: 24/7 operation - Various shifts available with set schedules.

Position Responsibilities

Master all aspects of customer service management through a comprehensive hands-on training program.

Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance and providing constructive feedback.

Review department procedures and standards to identify areas for improvement.

Strong track record of customer-focused service, teamwork and attention to detail.

Prior leadership / management experience is a plus.

Complete health insurance coverage and 401(k) with 6% employer match that starts day one!

Paid holidays and generous paid time off.

Tuition Assistance Program that covers professional continuing education.

Café featuring affordable daily meal options from local restaurants.

On-site fitness center and beautifully maintained walking paths.

Best-in-class, clean, modern facilities.

About Uline

Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 13 locations.

Uline is a drug-free workplace.

EEO/AA Employer/Vet/Disabled

#LI-AP3

#LI-IL001

Our employees make the difference and we are committed to offering exceptional benefits and perks!Explore Uline.jobs to learn more!

About the company

Uline is a privately held American company which offers shipping and other business supplies.

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