Customer Service Management Trainee

Uline; Pleasant Prairie (WI); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Customer Service Management Trainee to join their dynamic team. This exciting role offers a unique opportunity to gain hands-on experience in customer service management at a state-of-the-art call center. You'll be empowered to lead and develop a team of representatives, ensuring they deliver legendary service. With full-time hours and various shifts available, this position is perfect for those looking to grow their career in a supportive environment. Enjoy comprehensive benefits, including health insurance and a 401(k) plan starting on day one, along with a range of employee perks that enhance your work-life balance. Don't miss out on this chance to make a difference!

Benefits

Complete health insurance coverage

401(k) with 6% employer match

Multiple bonus programs

Paid holidays

Generous paid time off

Tuition Assistance Program

On-site fitness center

Café with affordable meal options

Beautifully maintained walking paths

Qualifications

• Strong track record of customer-focused service and teamwork.
• Prior leadership/management experience is a plus.

Responsibilities

• Master all aspects of customer service management through hands-on training.
• Manage and develop a team of customer service representatives.

Skills

Customer Service

Team Management

Attention to Detail

Education

Bachelor’s Degree

Job description

Customer Service Management Trainee

Pay from $25 to $30 per hour with significant growth and earning potential!

Kenosha Branch

12355 Uline Way, Kenosha, WI 53144

A new career opportunity is calling! Are you an emerging customer service leader? Join Uline as a Customer Service Management Trainee to gain on-the-job skills at our state-of-the-art call center and empower our reps to deliver legendary customer service. Don’t put your career on hold - apply for this unique opportunity now!

Better together! This position is on-site, and we are looking for people who share our passion.

Full-Time Hours: 24/7 operation - Various shifts available with set schedules.

Position Responsibilities

• Master all aspects of customer service management through a comprehensive hands-on training program.
• Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance, and providing constructive feedback.
• Review department procedures and standards to identify areas for improvement.

Minimum Requirements

• Bachelor’s degree.
• Strong track record of customer-focused service, teamwork, and attention to detail.
• Prior leadership/management experience is a plus.

Benefits

• Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
• Multiple bonus programs.
• Paid holidays and generous paid time off.
• Tuition Assistance Program that covers professional continuing education.

Employee Perks

• Café featuring affordable daily meal options from local restaurants.
• On-site fitness center and beautifully maintained walking paths.
• Best-in-class, clean, modern facilities.

About Uline

Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 13 locations.

Uline is a drug-free workplace.

EEO/AA Employer/Vet/Disabled

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Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!