Customer Service Management Trainee

Ninesmw; Minnesota; On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company is seeking a Customer Service Management Trainee to enhance their skills in a dynamic call center environment. This full-time role offers a competitive hourly wage and significant growth potential. Ideal candidates will possess a Bachelor's degree and a strong commitment to customer service excellence.

Benefits

Complete health insurance coverage

401(k) with 6% employer match

Multiple bonus programs

Paid holidays and generous paid time off

Tuition Assistance Program

Best-in-class facilities

First-class fitness center

Qualifications

• Bachelor's degree required.
• Strong customer service and teamwork skills.
• Prior leadership experience is a plus.

Responsibilities

• Master all aspects of customer service management through hands-on training.
• Manage and develop a team of customer service representatives.
• Review procedures to identify areas for improvement.

Skills

Customer-focused service

Teamwork

Attention to detail

Education

Bachelor’s degree

Job description

Customer Service Management Trainee page is loaded

Customer Service Management Trainee

Apply locations Hudson, WI; St. Paul, MN; Menomonie, WI; Woodbury, MN
time type Full time
posted on Posted 3 Days Ago
job requisition id R254177

Customer Service Management Trainee

Pay from $25 to $30 per hour with significant growth and earning potential!

Minnesota Branch

3325 Heiser St. Hudson, WI 54016

A new career opportunity is calling! Are you an emerging customer service leader? Join Uline as a Customer Service Management Trainee to gain on-the-job skills at our state-of-the-art call center and empower our reps to deliver legendary customer service. Don’t put your career on hold - apply for this unique opportunity now!

Better together! This position is on-site, and we are looking for people who share our passion.

Full-Time Hours: Various shifts available with set schedules.

Position Responsibilities

1. Master all aspects of customer service management through a comprehensive hands-on training program.
2. Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance, and providing constructive feedback.
3. Review department procedures and standards to identify areas for improvement.

Minimum Requirements

1. Bachelor’s degree.
2. Strong track record of customer-focused service, teamwork, and attention to detail.
3. Prior leadership/management experience is a plus.

Benefits

• Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
• Multiple bonus programs.
• Paid holidays and generous paid time off.
• Tuition Assistance Program that covers professional continuing education.

Employee Perks

• Best-in-class, clean, modern facilities.
• First-class fitness center and beautifully maintained walking trails.

About Uline

Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 13 locations.

Uline is a drug-free workplace.

EEO/AA Employer/Vet/Disabled

#LI-BD1

#LI-MN001

(#IN-MNMANC)

Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!

About Us

Uline is North America's leading distributor of shipping, packaging, and industrial supplies. Our family-owned company is committed to providing businesses with the highest quality, in-stock products and an exceptional customer experience. Uline’s dedicated team of employees make this possible, working together to ensure fast, reliable delivery and legendary customer service.

Each resume submitted gets individually reviewed by our team and retained for 24 months in case a great opportunity opens for you to join our Uline family.