Customer Service & Mail Courier - Front Desk Backup

Dentonmhmr; Denton (TX); On-site; USD 17,000 - 25,000; Full time

Job summary

Denton County MHMR Center is seeking a part-time? or full-time Consumer Services Representative – Backup Center Courier to perform mail delivery, front desk coverage, and vehicle operations in a safety‑conscious environment.

The role requires a high school diploma, basic computer skills, and reliable attendance. Familiarity with Trauma Informed Care and crisis support coordination is appreciated, with training provided to ensure smooth daily operations.

Qualifications

• High School Diploma or GED certificate required.
• Working knowledge of computers is required.
• Six months experience in the operation of motor vehicles on a commercial basis, or general office work is preferred.

Responsibilities

• Manage mail delivery and preparation, daily route, and meter postage.
• Provide front desk coverage with scheduling, check-ins, and customer service.
• Operate Center vehicles following safety laws and Center policies; carry center-issued cell phone; manage driving records and receipts.
• Maintain vehicle maintenance checklist and report issues promptly.
• Complete tasks within set timelines; ensure morning mail by 12:00 and afternoon mail by 4:00.
• Follow departmental communications protocols and maintain confidentiality at all times.
• Promote customer service and teamwork in line with the agency mission; support Zero Suicide Initiative.
• Assist in crisis-related coordination and escalate to appropriate staff as needed.

Skills

Office procedures

Computer usage

Record keeping

Trauma Informed Care

Attendance

Education

High School Diploma or GED

Tools

Computers

Job description

Denton County MHMR Center is seeking a part-time? or full-time Consumer Services Representative – Backup Center Courier to perform mail delivery, front desk coverage, and vehicle operations in a safety‑conscious environment.

The role requires a high school diploma, basic computer skills, and reliable attendance. Familiarity with Trauma Informed Care and crisis support coordination is appreciated, with training provided to ensure smooth daily operations.