Adult Mental Health Case Manager SP 3/4 (914)

Helen Farabee Centers; Bowie (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

Helen Farabee Centers seeks a clinician to deliver clinical services and community supports for individuals with severe behavioral health needs. The role includes conducting assessments, updating treatment plans, and providing crisis intervention to clients.

You may be required to serve on-call after hours and collaborate with caseworkers to access resources. A strong focus on trauma-informed care and cultural sensitivity is emphasized.

Qualifications

• Bachelor's degree in social, behavioral or human services field required or preferred.
• Strong written and verbal communication skills.
• Experience with severe mental illness is a plus but not required.

Responsibilities

• Deliver clinical services and community supports to individuals with behavioral health needs.
• Conduct assessments, update treatment plans, and provide crisis intervention.
• Serve on-call after hours and respond to crises as needed.
• Coordinate with team and educate clients about resources and services.

Skills

Communication skills

Customer service

Trauma-informed care

Assessment writing

Education

Bachelor's degree in social, behavioral or human services field

Tools

Microsoft Office

SmartCare

CARE systems

Job description

Under the supervision of the Center Manager, this position is responsible for the delivery of clinical services and community supports to persons with severe and persistent behavioral health illness, as defined by the state authority, The Department of State Health Services (DSHS). Services are to be provided according to the Texas Resiliency and Recovery Model, and must conform to the Performance Contract, Community Service Standards, and Helen Farabee Centers policy and procedures, and Medicaid standards.Responsibilities include, but are not limited to:The incumbent assists consumers in making informed choices educating them on community resources and assist with accessing services. The incumbent schedules uniform assessments and updates treatment plans in accordance to consumer need. This position will be required to serve on-call after regular business hours, for which compensation is provided. The incumbent must provide face-to-face assessment and crisis intervention services to any person requesting help or presenting a crisis at any time. Teamwork, initiative, and positive example in work habits are always expected. Provides consultation and support to fellow staff as needed. This position requires an aptitude for working with severely mentally ill, often impoverished people; and for seeing this work as a clinical specialty in which we take great pride. The incumbent should have knowledge and skills in assessment, diagnostics, treatment planning, and community support services for children, adults, and geriatric persons with behavioral health, as well as knowledge of psychotherapeutic medications and basic casework skills. This position provides assistance keeping unassigned caseloads up to date and/or assistance to caseworkers with assigned caseloads as needed. The incumbent is accountable to the Center Manager. HFC incorporates principles of trauma-informed care throughout the agency, emphasizing cultural sensitivity and a safe and respectful environment for all individuals served and staff. All job descriptions include the responsibility to learn about and implement trauma-informed practices within the scope of work for the position. Reassignment is a condition of employment that may occur at the employer’s discretion. Your work location and hours could change based on program needs.Education, Training, and ExperienceBachelors degree from accredited college or university with major in social, behavioral or human services field. Licensure is not required. Experience with Severe and Persistent Mental illness is preferred but not required.Must have valid drivers license and be insurable to drive Center vehicles. Position requires proof of PIP insurance. Must pass all Center mandated trainings.Knowledge, Skills, and AbilitiesAbility to read and proof correspondence, reports and computer printouts manually, etc.Good spelling and grammar skills.Ability to write progress notes according to standard, assessments, brief mental status exams, memos, letters, various complex reports and miscellaneous other documents with acceptable spelling and grammarAbility to relate verbal instructions, communicate in a courteous and effective fashion with co-workers, consumers and families, agencies and the public.Display a customer service orientation; at all times treating customers as equals and partners.Skilled in the use of personal and network computers, word processing, database, spreadsheet and office management software (Microsoft Office), SmartCare, familiarity with CARE.