Customer Service & Loss Prevention Associate

The TJX Companies, Inc.; Vero Beach (FL); On-site; USD 19,000 - 24,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Employee assistance program

Health benefits

HSA

Job summary

The TJX Companies, Inc. in the United States seeks a Retail Associate to support a positive customer shopping experience and partner with store teams and Loss Prevention.

You will deter dishonesty, observe checkout procedures, and help maintain shrink-reduction goals while upholding safety and integrity. Applicants should have strong communication, good judgment, and be able to adapt to changing directions.

Qualifications

• Excellent communication skills and good judgment.
• Ability to respond appropriately to changes in direction or unexpected situations.
• Standout colleague, working effectively with peers and supervisors to accomplish tasks.
• Able to work a flexible schedule to support business needs.
• 0-2 years retail or security experience.

Responsibilities

• Provide timely, courteous and knowledgeable service to customers.
• Engage customers, providing support and creating a positive shopping environment.
• Deterrent to theft through customer engagement and a professional presence.
• Observe accurate checkout procedures for customers and associates.
• Communicate shrink-related concerns to Store Management and Loss Prevention.
• Maintain partnership with Store Management and Loss Prevention to accomplish goals.

Skills

Communication

Judgment

Teamwork

Flexibility

Retail experience

Job description

The TJX Companies, Inc. in the United States seeks a Retail Associate to support a positive customer shopping experience and partner with store teams and Loss Prevention.

You will deter dishonesty, observe checkout procedures, and help maintain shrink-reduction goals while upholding safety and integrity. Applicants should have strong communication, good judgment, and be able to adapt to changing directions.