Customer Service & Logistics Specialist

Remedy Staffing; Des Moines, Northern (IA, KY); Hybrid; USD 23.000 - 30.000; Vollzeit

Zusammenfassung

Remedy Staffing is seeking a customer service oriented candidate for a role in Des Moines with warehouse/logistics exposure. Starting pay is $19.50/hour and hours run 7:00am-3:30pm, Monday–Friday.

You will assist customers and business partners by phone and email, handle complaints, diagnose and resolve issues, and monitor delivery routes. The position requires proficiency in MS Office (Word, Excel, PowerPoint) and MS Project, plus strong multitasking and organizational skills to thrive under

Qualifikationen

• 1 year of related experience in customer service or call center.
• Proficient use of Microsoft Office (Word, Excel, PowerPoint).
• Strong ability to multitask and stay organized.

Aufgaben

• Assist customers and business partners via telephone and email.
• Handle customer complaints in a calm, professional manner.
• Diagnose, assess and resolve problems or issues.
• Monitor progress of delivery routes.
• Process changes or cancellations to delivery orders.

Kenntnisse

Customer service

Multitasking

Issue resolution

Communication

Organizational skills

Tools

MS Project

MS Word

MS Excel

PowerPoint

Jobbeschreibung

Remedy Staffing is seeking a customer service oriented candidate for a role in Des Moines with warehouse/logistics exposure. Starting pay is $19.50/hour and hours run 7:00am-3:30pm, Monday–Friday.

You will assist customers and business partners by phone and email, handle complaints, diagnose and resolve issues, and monitor delivery routes. The position requires proficiency in MS Office (Word, Excel, PowerPoint) and MS Project, plus strong multitasking and organizational skills to thrive under