Customer Service & Loans Advisor — Growth & Leadership Path

towerloan; Leesville (LA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health and well-being options

Up to 401(k) match

Paid time off (PTO)

Paid holidays

Annual raises and performance bonuses

Monthly incentives

Charitable campaigns

Job summary

Tower Loan is seeking a Customer Service Representative to deliver exceptional service, build relationships, and promote financial solutions in an on-site office environment.

The role supports loan processing, payments, and daily office tasks while offering competitive pay, incentives, and a comprehensive benefits package. Prior cash handling or customer service experience is preferred.

Qualifications

• High School Diploma or GED required.
• Must have a valid driver's license and a reliable vehicle.
• Experience in cash handling, sales, or customer service preferred.

Responsibilities

• Cultivate strong customer relationships by offering excellent service and promoting relevant financial solutions.
• Receive and process payments in customer accounts.
• Market to current, former, and potential customers to drive loan production.
• Maintain and secure cash drawers and accounting activities, including balancing and preparing deposits.
• Execute office administrative activities, including checking branch mail, filing, purchasing office supplies, etc.
• Process loan applications and collect payments due.

Skills

Cash handling

Sales

Customer service

Education

High School Diploma or GED

Job description

Tower Loan is seeking a Customer Service Representative to deliver exceptional service, build relationships, and promote financial solutions in an on-site office environment.

The role supports loan processing, payments, and daily office tasks while offering competitive pay, incentives, and a comprehensive benefits package. Prior cash handling or customer service experience is preferred.