Customer Champion: Loan Solutions Specialist

Tower Loan of Mississippi, LLC; Tyler (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Paid time off

Paid holidays

Annual raises

Bonuses & incentives

Charitable campaigns

Job summary

Tower Loan is seeking a Customer Service Representative to be at the heart of our branches. You will deliver exceptional service, process payments, and promote financial solutions while building lasting customer relationships.

Join a team that values growth, offers comprehensive training, and rewards performance with incentives and benefits. This on-site role follows a Monday–Friday schedule, with occasional extended hours as needed.

Qualifications

• High School Diploma or GED required.
• Valid driver's license and reliable vehicle required.
• Preferred cash handling, sales or customer service experience.

Responsibilities

• Cultivate strong customer relationships by offering excellent service and promoting relevant financial solutions.
• Receive and process payments in customer accounts.
• Market to current, former, and potential customers to drive loan production.
• Maintain and secure cash drawers and accounting activities, including balancing and deposits.
• Execute office administrative activities, including checking branch mail, filing, purchasing office supplies, etc.
• Process loan applications and collect payments due.
• Perform all other duties as assigned.

Skills

Customer service

Cash handling

Sales

Education

High School Diploma or GED

Job description

Tower Loan is seeking a Customer Service Representative to be at the heart of our branches. You will deliver exceptional service, process payments, and promote financial solutions while building lasting customer relationships.

Join a team that values growth, offers comprehensive training, and rewards performance with incentives and benefits. This on-site role follows a Monday–Friday schedule, with occasional extended hours as needed.