Customer Service Leader in Training: Grow into Management

Midas - AMG Enterprises; Stratford (CT); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401(k)

Paid time off

Job summary

Midas - AMG Enterprises in Stratford, Connecticut is seeking a motivated Customer Service Representative to deliver exceptional service and manage the team. The role includes engaging with customers, providing pricing estimates, and ensuring the cleanliness of the facility. No automotive background is required, but excellent communication and leadership skills are essential. The position offers opportunities for growth and may require a flexible schedule, including weekends and holidays.

Qualifications

• No automotive experience required, but a strong customer service focus is essential.
• Must have the ability to work a flexible schedule, including weekends and holidays.
• A valid driver’s license is required.

Responsibilities

• Deliver exceptional customer service and listen to customer needs.
• Manage and train a team while aligning with company values.
• Oversee technicians’ work and maintain inventory.

Skills

Excellent customer service disposition

Good communication skills

Leadership ability

Team building skills

Job description

Midas - AMG Enterprises in Stratford, Connecticut is seeking a motivated Customer Service Representative to deliver exceptional service and manage the team. The role includes engaging with customers, providing pricing estimates, and ensuring the cleanliness of the facility. No automotive background is required, but excellent communication and leadership skills are essential. The position offers opportunities for growth and may require a flexible schedule, including weekends and holidays.