Customer Service Lead - Flexible Hours & Discounts

Burlington Stores; Waldorf (MD); Hybrid; USD 18,000 - 26,000; Part time

Benefits offered by this job

Associate discount

Medical coverage

401(k) plan

Paid time off

Holidays

Job summary

Burlington Stores is seeking a Part-Time Customer Service Lead in Waldorf, MD to guide day-to-day customer service initiatives and lead a team of associates. You’ll model the Burlington philosophy, keep a customer-first mindset, and ensure friendly, accurate checkout experiences.

As a leader, you’ll inspire associates, manage schedules, and solve customer issues promptly while maintaining a positive store environment. Flexible hours and an associate discount are offered.

Qualifications

• Flexibility to work early mornings, evenings, weekends, and holidays.
• Ability to lift and move boxes weighing 40 lbs or more.
• Standing and walking for extended periods.

Responsibilities

• Lead day-to-day customer service initiatives.
• Inspire and motivate associates to deliver friendly, professional service.
• Ensure customer-first focus and manage checkout speed.
• Coordinate meal and break periods and monitor schedule adherence.

Skills

Leadership

Customer service

Job description

Burlington Stores is seeking a Part-Time Customer Service Lead in Waldorf, MD to guide day-to-day customer service initiatives and lead a team of associates. You’ll model the Burlington philosophy, keep a customer-first mindset, and ensure friendly, accurate checkout experiences.

As a leader, you’ll inspire associates, manage schedules, and solve customer issues promptly while maintaining a positive store environment. Flexible hours and an associate discount are offered.