Customer Service Lead - Flexible Hours, Team Leader

Burlington Stores; Richmond (VA); On-site; USD 16,000 - 23,000; Part time

Benefits offered by this job

Associate discount

Medical coverage

401(k) plan

Paid time off

Paid holidays

Sick time

Job summary

Burlington Stores in Richmond, VA is seeking a Part Time Customer Service Lead to guide day-to-day customer interactions under supervision. You will lead by example, motivate associates, and ensure a fast, friendly checkout and outstanding service.

The role requires flexible scheduling, the ability to lift 40 lbs, and a commitment to Burlington's core values. Base pay is $14.50 per hour with associate discounts and benefits.

Qualifications

• Experience leading a team in a retail setting.
• Strong customer service skills and problem-solving.
• Ability to work flexible hours including mornings, nights, weekends and holidays.

Responsibilities

• Lead day-to-day customer service initiatives.
• Inspire associates to deliver friendly, professional service.
• Maintain a neat front end and manage register issues.
• Coordinate meal and break periods and monitor schedules.

Skills

Leadership

Customer service

Team motivation

Job description

Burlington Stores in Richmond, VA is seeking a Part Time Customer Service Lead to guide day-to-day customer interactions under supervision. You will lead by example, motivate associates, and ensure a fast, friendly checkout and outstanding service.

The role requires flexible scheduling, the ability to lift 40 lbs, and a commitment to Burlington's core values. Base pay is $14.50 per hour with associate discounts and benefits.