Customer Service Lead Clerk - Grocery & Freight

Winco Foods; Ogden (UT); On-site; USD 26,000 - 38,000; Full time

Job summary

WinCo Foods is seeking a hardworking store associate to support grocery or freight operations. You will assist the department manager, deliver friendly customer service, and perform clerk, cashier and freight stocker duties as needed.

The role emphasizes teamwork, safety, and efficient service across shifts in a dynamic retail environment. Prior customer service experience is valued, with opportunities for growth within a large employee-owned company.

Qualifications

• Customer service skills and ability to engage with customers in a friendly, helpful manner.
• Strong verbal and written communication to coordinate with team and respond to customer questions.
• Leadership capabilities to guide clerks and ensure smooth department operations.

Responsibilities

• Assist management with department operations in grocery or freight.
• Answer customer questions in a professional manner and provide fast, friendly service.
• Perform clerk, cashier and/or freight stocker duties as directed.
• Lead by example, monitor workflow and assist team when needed.
• Maintain cleanliness and safety in the work area and displays.

Skills

Customer service

Communication

Leadership

Multi-tasking

Education

High School Diploma

Job description

WinCo Foods is seeking a hardworking store associate to support grocery or freight operations. You will assist the department manager, deliver friendly customer service, and perform clerk, cashier and freight stocker duties as needed.

The role emphasizes teamwork, safety, and efficient service across shifts in a dynamic retail environment. Prior customer service experience is valued, with opportunities for growth within a large employee-owned company.