Store Lead Clerk: Customer Service & Operations

Winco Foods; Federal Way (WA); On-site; USD 19,000 - 25,000; Full time

Job summary

WinCo Foods in Washington state is hiring a Grocery Clerk/Stocker. You will assist management, answer customer questions, and perform clerk duties in grocery or freight, leading by example and delivering fast, friendly service.

This role emphasizes customer satisfaction, teamwork, and safety. You may rotate through duties, stock shelves, operate registers, and help ensure clean, well-organized displays across the department.

Qualifications

• Education requirement: High School Diploma or equivalent.
• Strong verbal and written communication skills.
• Ability to lead by example and work with a team.

Responsibilities

• Welcoming, engaging and thanking customers with friendly service.
• Provide customer service in the designated department (grocery or freight).
• Lead role in customer service, handling complaints and refunds.
• Monitor checkout lanes and customer traffic flow.
• Maintain cleanliness and eye-appeal of the work area.

Skills

Customer service

Communication

Leadership

Education

High School Diploma or equivalent

Job description

WinCo Foods in Washington state is hiring a Grocery Clerk/Stocker. You will assist management, answer customer questions, and perform clerk duties in grocery or freight, leading by example and delivering fast, friendly service.

This role emphasizes customer satisfaction, teamwork, and safety. You may rotate through duties, stock shelves, operate registers, and help ensure clean, well-organized displays across the department.